Kevin & Doug, KND Real Estate Group

Kevin & Doug, KND Real Estate Group
Realtors to all of Southern California LIC#1 01736751, LIC#2 01319754
From the Office of: Huntington Harbour Office
Star Real Estate
 
Address:
16875 Algonquin Street
Huntington Beach, California  92649
 
Direct: 949-279-4547
Office: 714-840-1031
Mobile: 949-279-4547
Fax: 714-384-3363
 
E-Mail:
Website:
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Current Listings:  Click Here
Recent Transactions:  Click Here
 
 
Areas Served:   Aliso Viejo
Anaheim
Anaheim Hills
Belmont Shore
Beverly Hills
Brea
Buena Park
Corona
Costa Mesa
Cypress
Dana Point
Downey
Fountain Valley
Fullerton
Garden Grove
Hermosa Beach
Hollywood
Huntington Beach
Huntington Beach Downtown
Huntington Beach Seacliff
Huntington Harbour
Irvine
La Palma
Laguna Beach
Laguna Hills
Laguna Niguel
Laguna Woods
Lake Forest
Long Beach
Los Angeles
Manhattan Beach
Marina del Ray
Mission Viejo
Naples
Newport Beach
Orange
Palm Springs
Placentia
Rancho Santa Margarita
Riverside
San Clemente
San Juan Capistrano
Santa Monica
Santa Monica
Seal Beach
South Coast Metro
Stanton
Sunset Beach
Tustin
Venice
Villa Park
Westminster
Whittier
Market Areas Served:  
Counties: Riverside, Orange, Los Angeles
Specialties: Buyer Specialist
Commercial
Foreclosures
Internet
Investments
Listing Specialist
Luxury Homes
Relocation
Short Sales
Top Negotiating Skills
Designations: GREEN
SFR
Star Internet Specialist
Languages: English

In a perfectly balanced real estate partnership, team members capitalize on individual strengths while minimizing weaknesses, all to the benefit of their buyers and sellers. Such is the case with Doug DiGiore and Kevin Sullivan of The Pier Team at Star Real Estate in Huntington Beach. Doug is an energetic self-described people person, while Kevin is thoughtful, analytical and detail oriented.

Together, the two have created a collaborative approach to real estate that helps clients realize their goals by for- mulating the right path to meet both long- and short-term objectives. Perhaps that’s why, when describing their experiences working with the duo, clients use words like honest, exceptional and superior. “Every deal has its hurdles to tackle and challenges to overcome,” says Doug.

“That’s why it’s important that buyers and sellers work with a Realtor® who is solution oriented. I think that’s one of the strongest parts of our team.”

The Perfect Blend

Doug was in the technology services industry for more than 20 years before setting his sights on real estate. While he originally went to work as an accountant, it wasn’t long before he realized that he had another gift – working with computers.

“In those days, the PC was just getting popular with businesses,” he recalls. “I got very good at troubleshooting Lotus 1-2-3 and other programs and began to do more on the technology side than I ever did in accounting.”

His aptitude for solving problems and finding solutions to challenges that left others stumped led him to work with technology executives with some Fortune 100 companies – and to California. Here, Doug’s company paid for continuing education and he earned his MBA in entrepreneurial management from Pepperdine University.

“That really changed my life,” he says. “I was already adept at running a team, or so I thought. But the MBA really taught me how to be a leader, instead of a cog in the wheel of a corporation.” At the same time, his passing interest in real estate was growing into a passion. In 2001, while still working in the technology sector, Doug earned his real estate license.

So when the tech company moved its headquarters to Omaha not long after, Doug took the opportunity to do something he had always wanted to do – run his own business. Because real estate had always been something he was interested in, he jumped at the chance to leave the corporate world for real estate.

In the meantime, Kevin Sullivan had moved from his native Wisconsin to fuel his own entrepreneurial ambitions “and spend some time in a warmer climate,” he jokes. His father owned a men’s clothing shop back home and Kevin spent many an afternoon watching his father build a faithful clientele with a friendly personality and a gift for cus- tomer service. But it was his stepfather who gave Kevin his love for real estate. A general contractor, Kevin spent his summers helping him build houses, and learning how to craft a quality home.

A natural problem solver, Kevin went into mortgage lending after graduating from college and continued there when he moved to California.

“But I knew I wanted to have a career that allowed me to have more interaction with my clients and more time out from behind a desk,” he says. “So while I was working in lending, I was also working toward earning my license.”

By the time Kevin came to Star Real Estate, Doug was already a huge success. Thanks to his marketing skills, Doug’s business was growing at an astronomical rate and he was entertaining the idea of hiring an assistant.

Then he met Kevin and the two hit it off immediately

“We had similar approaches to business, but we were different enough that I knew we could offer world-class service to our clients while continuing to grow the business,” says Doug.

Rather than focus on sales, both men place a strong emphasis on customer service.

“I look at it this way – this is a very emotional transaction for most people,” says Doug. “I’m very sensitive to the fact that when it comes to signing the papers on the mortgage, there’s sometimes an element of fear, or of nervousness, which is completely natural. We’re here to help them through the process by providing as much information as we can and offering the best customer service we can. Communication is key.”

“This is so much more than sales,” adds Kevin. “We have a responsibility to our clients and we take that very seriously. We always put their interests first and treat them the way we want to be treated.”

Local Service With an International Presence

Today, the two utilize every tool possible to help their clients achieve their goals, starting with a detailed analysis of their financial objectives.

“Before we even take a listing or agree to represent buyers, we sit down and ask the questions that need to be answered,” says Doug. “Once we have a clear picture of their wants and needs, we can move forward with helping them meet those.”

For sellers, this includes a thorough analysis of the pros, cons and star features of the property – from the eyes of the current owners. “Sellers are aware of the emotional drawing points of the property, beyond square footage and lot size,” Kevin says. “These unique points will help us to make an emotional connection with a buyer that helps us sell the property in the least amount of days for the highest price possible.”

Not surprising given their interest in technology, the two also have an incredible online presence that includes a 24- hour electronic assistant, social media marketing as well as individual websites dedicated to international exposure. With more and more investors coming to Southern California from places like Russia, India and China, this is especially important.

“More than 80 percent of transactions today start on the Internet and that number is growing,” says Doug. “And that’s where we excel.”

“We’re not just placing an ad in the newspaper and for- getting about it,” Kevin notes. “We are focused on marketing locally, as well as internationally as the number of oversea buyers continue to grow.”

They also go above and beyond when it comes to helping their buyers – something Doug is especially good at. He’s been known to take his clients out for ice cream after a long day of looking at properties and creates detailed plans for helping them find their dream home. “In the end, this is a people business, and people are important,” he says. “I’ll do everything I can to help my clients even after the transaction has closed.”

Since The Pier Team has grown significantly over the past years, they have added a full time assistant to the team. Mike Abdel Sayed has been with the team for 2 years and has been instrumental to the team’s growth. Mike’s knowledge of technology and strong interpersonal skills have allowed Kevin and Doug to focus on client support and development while Mike diligently handles all the back end details and paperwork to ensure a successful and timely close. Along with Mike, Kevin and Doug have peripheral key supporters who are best in class in their fields. “Erin Anderson from Advantage One Escrow and Tommy Corbett from First American Title have been instrumental in our success. Their knowledge, talent and interpersonal skills have given us the strategic backing to close many complex deals,” says Doug.

This kind of client-centered care has helped The Pier Team set sales records year after year with no sign of slowing down. Their goal is continued referrals from satisfied clients

“We’re not happy unless they’re happy,” says Kevin. “And once their happy they’ll feel comfortable recommending us to their friends and family. By providing a full spectrum of service through every step of the transaction, the client gets what they want and we’re fulfilled knowing we did the best we could for everyone involved.”